FAQ

Will I receive unwanted marketing emails or phone calls? 

No. We do not send any marketing materials by email or post to our customers at any time.  We do not sell details to anyone. We do not do telephone marketing and our packaging is always discreet and unmarked.

How do I know if Procerin will work for me?

Procerin is effective for many, but not all men suffering from thinning hair. Procerin will not help individuals whose hair loss is a result of chemotherapy, scalp trauma, alopecia areata, or other non-DHT related causes.

How do I know if my hair is in a growth phase?

Hair goes through 3 phases in its life cycle: growth (anagen), rest (catagen) and loss (telogen). At any given time, 90% of your living hair is in a growth phase. If your existing hair continues to grow in length (requiring cutting) then at least some of your hair is still in growth phase.  If none of your hair ever lengthens or requires cutting, Procerin's effectiveness is limited to retaining your existing hair.

How long does it take to see any improvement?

Because hair grows slowly, (about one-half inch per month), it is recommended that men use Procerin for at least 1 to 2 months before they should expect to see significant results. For men seeking faster results, we recommend using both Procerin tablets and Procerin XT Foam in conjunction with each other to maximize their results. Procerin should be used continuously until desired results are achieved.

When can I stop taking it?

If the issue is caused by a short term problem, such as stress, medications or an operation for instance then it is possible to take Procerin for a shorter period to get the hair back in good health.  However, as is more commonly the reason, if it is related to general male hair thinning then the person would need to continue taking the supplement. If they stop, then the original reason for the problem will resurface.

Does Procerin work for women?

While some of the nutrients in Procerin tablets may be beneficial to women, the active ingredients in Procerin are aimed specifically at hair loss caused by DHT. This compound is not present in significant amounts in the female body, and is not believed to contribute to female hair loss to the degree it does in men.

Does Procerin have any side effects?

Procerin has no known side effects with one exception which is that a small minority of men report mild stomach discomfort in the first days of use. If this occurs, simply take Procerin with food and the problem should subside. Some men with sensitive skin should use Procerin XT Topical Foam only once a day if skin irritation occurs.

You should consult your doctor or pharmacist for possible interactions before taking any supplements if taking any prescription medication.  

Returns

We accept returns of any undamaged, unopened items within 30 days as per the Distance Selling Act regulations.  We do not pay for returns postage except in the even of an item arriving damaged or faulty.  Notification of damage must be provided within 24 hours of receipt. 

PayPal and Payments

We accept payment via our online payment provider PayPal who offer a safe and secure system of payment by debit or credit card or via your PayPal balance.  Sorry but we do not accept cheques.